Jewelry Maintenance & Repairs

Cleaning & Polishing • Ring Resizing • Restoration

Cleaning and maintaining fine jewelry keeps your precious jewelry looking it’s best.   Let us check the prongs on your engagement ring for wear, or perhaps your ring needs to be sized for comfort.  We will evaluate your jewelry and give you and estimate for any repairs needed.   

Our expert jewelers are here to assist you in anyway possible.

Bent Prongs

Bent prongs can occur for a number of reasons, whether its because you’ve accidentaly dropped a heavy object on your ring, the prongs have been caught by cloth, you closed the door on your ring or it was slammed against an object. In these situations, you run the risk of one prong or several prongs being misshapen, pulled off of the diamond or broken off entirely. Once a problem is noticed, the ring should be brought to your jeweler for a professional assessment.

Missing Side Stones

If any of your side gemstones are missing, it is critical to bring your jewelry in to any reputable jeweler to assess why it happened and the cost to replace it.

Bent Bottom Shank

Picking up heavy weights (with most of the weight resting on the bottom of the ring,) hitting something too hard, or any strenuous work could ultimately result in bending the bottom half of your ring. In the event of this happening, take it to a reliable jeweler to assess the problem.

Ring Stuck On Your Finger

In the event that your ring simply will not come off, it is best to seek a reputable jeweler to cut off the ring for you; they typically insert a ring cutter that fits between the bottom of the ring and your finger to carefully cut a very small section off. Once this is complete, you can slowly pull the ring apart and bring it over your knuckle. After this process, it is still possible to repair the ring; ask the jeweler about the cost associated with fixing the missing piece of metal.

Loose Side Stones

If you find that any of your side stones are loose, have a reputable jeweler tighten the prongs or metal surrounding or holding the stone.

In-Store Jewelry Maintenance

In an effort to fix any problems that may have been previously overlooked, it is important to bring your jewelry in every six months for inspection. Not only can this potentially save you time and money - it will also catch any gemstones that may be loose before they have fallen out.

Care/Cleaning

One of the most important aspects of maintaining the beauty of a piece of jewelry over its lifetime is the amount of care put into its preservation. Depending on the material used to craft your ring, it is a good idea to not wear it while performing any strenuous work - including exercising, working on your home or any other heavy labor; blows to the ring may bend its prongs, the ring itself and could even chip your diamond.

Although diamond is known as the hardest material on earth, it still runs the risk of being chipped:  a hard blow to the girdle (its middle) or culet (the pointy bottom) may damage it. Aside from this, however, diamond is essentially indestructible. Additionally, its not a good idea to wear your ring while sleeping - due to the prongs potentially catching on the mattress fibers and either tearing the mattress or pulling a prong off.

To ensure the longevity of your jewels, it's best to store it in a jewelry box or an enclosed area where there are no other metals, as this could scratch your item or wear down the metal and its prongs.

For even more protection, try this surefire method of keeping your ring looking its best: Grab a toothbrush and some dish soap, mixing it in a small bowl filled with hot water. Following this, take your ring and drop it in the bowl, letting it soak for about ten minutes. After that, take the ring out with tongs - as the water will be very hot - and gently brush it until all dirt has been removed. Finally, submerge the ring back into the bowl and rinse off the soap with cold water.

Insurance/Appraisals

Your insurance on any one of our products is determined by an appraisal - an insurance claim by the company determining the worth of the item in today’s market (which fluctuates depending on the given price of gold/gemstones). Moreover, it can also be certified anywhere by a GIA Graduate Gemologist.